Two sleeping cats

Tawe Veterinary Group

Vets in Swansea, Glamorgan

4.3 rating

Reviews for Tawe Veterinary Group

Note: Showing the 5 most recent Google reviews out of 74 we track in total. Recent reviews may not be representative of overall sentiment.

Angela Windsor

3 weeks ago

Wholly unethical practice, only concerned with parting as much money from clients as possible. Our dog had an inner ear infection & an appointment was booked. Explained that he's suffering identical symptoms to when my previous dog had had an inner ear infection. Told by Tawe Vets that unless a CT scan was given at a cost of between 2 -3 thousand pounds, antibiotics could not be prescribed. The vet refused to even try a course of antibiotics without an excessive scan payment. The only other option we were given was euthanasia -unnecessary euthanasia. An option given to try to emotionally bully us into a payment we didn't have. We took the dog the another vets, where a physical exam was done & the vet agreed an inner ear infection was the cause & prescribed antibiotics. Our dog is now on the mend & hasn't had to be put to sleep because of a refusal to adequately treat him & refusal to try antibiotics without an expensive CT scan. Relying on the fact that most people don't know what's wrong with their pet or what treatment is required, they're clearly more concerned with their rising profits than the pets they claim to care for

Naomi Miller

2 years ago

The vets here are outstanding. Soooo kind and gentle. Gemma, Yolande, Alison and the wonderful vet we saw today who managed to shave our bite-loving shih tzu, haha. He's sooo much happier tonight. And the reception staff are amazing too. We travel from Pontardawe to Gorseinon/Sketty and will never swap. A+++++++++++

Thomas Lynch

2 years ago

Again another difficult experience. Really hard when I have to go monthly with my little dog being unwell and wish he wasn't. Today I had to take my 1 year old too which Is hard enough even when the appointment is on tine The vet was 40 minutes late and the answer was that he was sent to the wrong place. Our appointment was a rearrangement by the vets because of thier changes. Then it all becomes a rush because other people are waiting and when leaving (just an injection) they nearly charged me more than double until i challenged it. Ladies on counter did then realise and correct thankfulky. I know these things happen sometimes but everytime I now go, i expect something to happen.... 😮‍💨

Gareth Davies

2 years ago

I am so glad I left Tawe vets lots of issues but the final straw was being told I had to wait 12 months to have my cat spayed. Left for St James surgery Penllergaer, my cat was booked to be spayed in 2 weeks. The quality of service is super different level all together.

Helen Louise Penhale

4 years ago

I have used Tawe vets since 2007 and I have only ever experienced very good care to my animals. I normally use the Sketty Branch, but recently have started using the Gorseinon branch which I find much easier, especially to park. I have 3 dogs and a cat, and the vets treat them and talk to them as if they are their own. They answer my endless questions and go above and beyond to make sure my dogs & cat are comfortable and calm before doing anything to them. I cannot fault The Tawe teams from both branches. Here’s to many more years of Tawe Vets.

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