Farm & Large-Animal Vets near Swansea

## Summary St James Veterinary Group Ltd. describes itself as **independently owned** and runs a **24/7 emergency service for its clients**, including **out-of-hours care handled on its own premises** with access to **pet notes/medical history**. Recent reviews repeatedly highlight the day-to-day experience: owners mention **staff taking extra time to settle nervous or reactive rescue dogs before treatment**, and vets **explaining things clearly** during appointments. Several reviewers also describe **long-term use of the practice (years to decades)**. ## Services - **24/7 emergency veterinary service for clients**, including out-of-hours care on the practice’s own premises (with access to pet records/medical history). - **Veterinary Nurse Training facility** (listed in the clinic’s services/specialisations). - General consultations are implied in reviews, with multiple mentions of vets treating **dogs and cats**, including **reactive/rescue dogs** that need slower handling and reassurance. ## People - **Ellie (vet)**: Mentioned as “patient and understanding” with a “nervous, reactive dog,” with an owner reporting progress to the point the dog now sits on her lap. - **Becky (vet)**: Multiple reviews describe her as reassuring for anxious owners and rescue dogs, and as “brilliant,” with one owner noting she helps them feel safe during visits. - **Dr. Marie‑Claire**: Praised for handling “difficult” animals with understanding and compassion. - **Emma Westley**: Mentioned for taking extra time to put two rescue dogs at ease **before any treatment**. - **Jess (vet) and Nurse Tia**: Praised together for looking after two cats and being professional, with “excellent customer service skills.” - **Reception team**: Repeatedly described as welcoming/warm, with one reviewer saying receptionists “go above and beyond.” ## Reviews **Google rating: 4.8 stars from 178 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners frequently describe **staff taking time to calm and handle nervous/reactive or rescue dogs**, sometimes specifically **before treatment starts**. - Multiple reviews highlight **clear explanations** during appointments (“explain everything very well”). - Several reviewers mention **long-standing loyalty** (being with the practice for years/decades, and multiple pets cared for). - Positive mentions of both **vets and nurses**, plus a consistently welcoming **reception team**.

## Summary St James Veterinary Group Ltd. is an **independently owned** veterinary practice. The website states it runs its **own 24/7 emergency service year‑round**, with **access to clients’ pet notes and history**, and **without relying on external parties**. Recent reviews back up day‑to‑day work such as **vaccinations and check-ups**, and also mention confidence using the **out‑of‑hours hospital**. Experiences vary: most recent reviewers describe clear explanations and calm handling (including with feisty cats), while one reviewer reports a booster visit where the vet **didn’t explain the vaccine/exam** and suggested **unlicensed medication use** for future handling. ## Services - **24/7 emergency service** (website: provided year‑round, run at their own premises, with access to pet notes/history). - **Out-of-hours hospital care** (mentioned in reviews as the place owners take pets with confidence). - **Vaccinations and boosters** (reviews describe puppy vaccines/check-up and cat vaccine/boosters). - **Routine health checks / physical examination** (explicitly referenced in a booster appointment review). ## People - **Katherine (vet)**: one reviewer reports she did not explain the vaccine or physical examination during a booster visit, and suggested *unlicensed use of medication* in future to help examination of a difficult cat. - Other reviewers (not naming individuals) repeatedly describe vets and nurses as **clear communicators** (explaining information during vaccines/check-ups) and **capable with difficult pets** (e.g., handling a “feisty” cat). ## Reviews **4.6 stars from 247 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication/explanations:** multiple owners mention staff explaining things well during visits; one review describes the opposite (no explanation during a booster appointment). - **Handling nervous/feisty animals:** several comments describe good handling of difficult pets; one review reports a cat returning highly stressed after being taken to another room for handling. - **24/7/out-of-hours care:** owners cite the 24‑hour emergency option as a key reason for choosing the practice and mention using the out‑of‑hours hospital with confidence.

## Summary St James Veterinary Group Ltd. describes itself as **independently owned** and offers **24/7 veterinary services** for its clients, including a **24/7 emergency service** with access to your pet’s notes and medical history; **out-of-hours emergencies are handled at the Parkway branch**. Recent reviews most often mention routine preventive care (vaccinations and microchipping), thorough check-ups where owners feel listened to, and specific “everyday” problems being treated (for example, anal gland issues). Concrete details owners mention include: - **Microchipping and vaccinations** for a young kitten. - A vet visit where an **anal gland problem** was treated and “sorted”. - Owners repeatedly saying their pets are **checked thoroughly** and that they feel **listened to** during appointments. - A named vet (**Nick Colwell / Nick**) being singled out for being friendly and professional. ## Services Based on the website summary and the latest reviews available to us, the clinic is referenced for: - **24/7 emergency care for existing clients**, with access to pet medical history; **out-of-hours seen at the Parkway branch** (as stated by the clinic). - **Microchipping** (reviewed for a kitten). - **Vaccinations/annual injections** (reviewed). - Treatment of **anal gland problems** (reviewed). ## People - **Nick / Nick Colwell (vet)**: Mentioned in multiple reviews as **friendly and professional**, including a visit where he **treated an anal gland problem** and owners said it was “sorted,” and another where he “did an excellent job” with a pet called Waffle. - **Reception/team**: Mentioned as **welcoming and helpful**; one reviewer specifically called out both **receptionists and the vet** as “amazing” during an annual injections visit. ## Reviews **Google rating: 4.8 stars from 237 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners commonly describe pets being handled with **care during appointments**, and say they feel **welcomed** even though the practice is described as **busy**. - Several reviews emphasise **being listened to** and pets being **checked thoroughly**, rather than rushed. - Specific services/problems mentioned include **microchipping and vaccinations** for a kitten and an **anal gland issue** being treated successfully. - Longer-term clients mention returning over **multiple years** and relying on the team for **advice** (including first-time pet ownership questions).

## Summary Gibson & Jones Vets describes itself as an independent practice with “more than 40 years” of experience. Reviews most often talk about support around end-of-life care (including sedation and euthanasia), and several mention thoughtful bereavement touches such as a condolence card with a paw print and a small jar of fur, and later wildflower seeds sent in memory of a pet. Owners also mention treatment for small pets (mice), and practical details like a clean clinic environment, customer parking, and Wi‑Fi in the waiting room. The practice is also listed as a veterinary nurse training facility. ## Services - **Veterinary nurse training facility** (listed capability). - **Small pet care:** owners specifically mention bringing **mice** for treatment. - **End-of-life care:** euthanasia is described in multiple reviews; one owner mentions choosing **sedation** as part of the process. - **Bereavement support gestures** mentioned by clients: a condolence card with a **paw print**, a **small jar of fur**, and **wildflower seeds** sent after a pet’s passing. ## People - **Karen (vet):** mentioned for being “respectful and kind” during a cat’s euthanasia, helping owners through the appointment. ## Reviews **4.7 stars from 207 reviews.** Themes below are drawn from the latest written reviews available to us. - **End-of-life support is a standout theme:** multiple owners describe being given time, not feeling rushed, and feeling supported during euthanasia appointments. - **Memorial keepsakes are specifically mentioned:** paw-print card and fur jar prepared after a dog’s death; wildflower seeds sent months later after a cat’s death. - **Clean, practical environment:** owners call out cleanliness, customer parking availability, and Wi‑Fi in the waiting room. - **Non-standard species noted:** at least one family reports positive experiences bringing **mice**, including staff support for a child when a mouse had to be put to sleep.