Gibson & Jones Vets

Services

• •Companion pet care: the practice sees dogs and cats regularly, with owners describing the team as friendly, professional, and reassuring. Recent examples include a same-day urgent assessment for a dog, a thorough check after a holiday emergency, and clear discussion of investigative options.
• •Small pet care: owners specifically mention bringing mice for treatment, including repeat visits, with positive comments about both the care itself and the way staff handled sensitive situations with families.
• •Urgent appointments and immediate advice: recent reviews mention prompt help for urgent problems, including same-day booking and emergency advice by phone followed by an appointment.
• •End-of-life care: euthanasia remains a clear service theme, with owners describing unhurried, compassionate support. One earlier review specifically mentioned sedation as part of the process.
• •Bereavement support: clients mention thoughtful memorial gestures after a pet’s passing, including a condolence card with a paw print, a small jar of fur, and wildflower seeds sent later in memory of a pet.
• •Veterinary nurse training facility: listed as a clinic capability.
• •Practical facilities: the clinic is noted for a clean environment, customer parking, and Wi‑Fi in the waiting room.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also include positive comments about cost communication, and one owner noted that an emergency holiday visit was not charged after the problem had settled by the time they arrived.

People

• •Karen (vet): previously praised for being respectful and kind during a cat’s euthanasia and for helping the family through the appointment.
• •Other named team members in reviews: Gibson, Bruno, and Lily.
• •Wider team: reviews repeatedly describe the staff as friendly, caring, courteous, and supportive, especially during urgent or emotional visits.

Reviews

Google rating: 4.8/5 from 220 reviews.

• •Recent reviews are strongly positive, with owners describing the team as polite, professional, helpful, and reassuring.
• •Urgent care stands out in newer feedback: one client received a same-day appointment for a dog needing prompt assessment, while another was given immediate advice and an emergency booking during a holiday incident.
• •Compassionate support remains a consistent theme, including sensitive handling of end-of-life care and kind treatment for families bringing in mice.
• •Practical details continue to come up positively, including a clean clinic, customer parking, and Wi‑Fi in the waiting room, alongside comments from long-term clients who say service has stayed strong over many years.