St James Veterinary Group Ltd. – Vets in Swansea
Clinic Overview
- Recent feedback is consistently very positive, with owners describing the team as kind, caring, friendly, and professional. - A strong theme is clear communication, with vets taking time to answer questions and explain pets’ care. - Reviews include routine visits for microchipping, vaccinations, and yearly shots, alongside praise for thorough everyday treatment.
Services
- •24/7 care and emergencies: The practice states that existing clients have access to a 24/7 emergency service, with out-of-hours emergencies seen at the Parkway branch.
- •Routine preventive care: Reviews mention microchipping, vaccinations, and yearly shots, including visits for kittens, cats, and dogs.
- •Consultations and treatment for common problems: Owners describe pets being checked thoroughly and mention treatment for everyday issues such as an anal gland problem.
- •Care for nervous or sensitive pets: Several reviews praise the team’s calm, considerate handling of anxious animals, including a nervous dog and a dog that had been frightened at a previous vet.
- •Compassionate end-of-life support: Reviews continue to highlight thoughtful care during euthanasia appointments, including empathy for families and time to say goodbye.
Pricing
Available published prices indicate the clinic sits around average relative to similar practices. Recent reviews are very positive about the care and service, but they do not show a strong theme on affordability or value.
People
- •Demetrios / Dimitri (vet): Repeatedly praised for kind, empathetic care, especially with cats, including yearly vaccinations and end-of-life support.
- •Nick (vet): Mentioned positively for his care of Waffle, with owners describing him as helpful and effective.
- •Reception and wider team: Reviews regularly mention friendly receptionists and a professional, caring team that answers questions clearly.
Reviews
Google rating: 4.8 stars from 253 reviews.
- •Recent feedback is consistently very positive, with owners describing the team as kind, caring, friendly, and professional.
- •A strong theme is clear communication, with vets taking time to answer questions and explain pets’ care.
- •Reviews include routine visits for microchipping, vaccinations, and yearly shots, alongside praise for thorough everyday treatment.
- •Several owners specifically mention the practice’s calm handling of nervous pets and compassionate support during end-of-life appointments.

