St James Vet Group Ltd.

Services

• •Routine consultations and examinations: appointments are carried out by booking, with owners often describing thorough checks, clear communication, and professional handling.
• •Vaccinations and routine preventive care: reviews mention vaccinations, routine injections, and a recent nail clip carried out with patience and kindness.
• •Post-operative follow-up: stitch checks and follow-up visits are part of the case mix owners mention.
• •Out-of-hours emergencies: emergency cases outside normal hours are seen at the Parkway branch.
• •Care for a range of animals: past feedback has included help with Vietnamese mossy frogs as well as more typical dog and cat visits.
• •Training facility: the clinic is listed as a Veterinary Nurse Training facility.
• •Practice environment: owners regularly comment on a clean, tidy, spacious waiting area, with ample parking also mentioned.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Recent comments are mostly focused on the quality of care, though there are occasional remarks that bills can feel expensive.

People

• •Lisa: thanked by name for kindness and professionalism during a difficult visit.
• •Fleur and Tom: previously praised for being helpful with Vietnamese mossy frogs.
• •Reception team: often described as helpful, polite, and welcoming, although one recent reviewer felt the phone manner and appointment handling were inconsistent.
• •Wider team: vets and staff are regularly described as friendly, professional, informative, and kind with pets.

Reviews

Google rating: 4.8 stars from 348 reviews.

• •Many owners describe the team as friendly, professional, and knowledgeable, with several saying the staff are especially kind and patient with nervous pets.
• •The clinic environment continues to get positive comments for being spotlessly clean, with a good waiting area and plenty of parking.
• •Recent examples include praise for vaccinations, nail clipping, and vets who are happy to explain things clearly and handle pets calmly.
• •The main negatives are occasional comments about waiting times, mixed experiences with some reception interactions, and some owners feeling that costs can be high.