St James Vet Group Ltd.

St James Vet Group Ltd. is part of the St James Veterinary Group (a multi-branch practice) and is an RCVS Accredited Practice. Consultations are by appointment only, and the website states that out-of-hours emergencies are seen at the Parkway branch.

From the latest reviews, owners most often mention

• •Prompt, organised appointments (including being seen “immediately” and called in “exactly” at the appointment time).
• •A clean, spacious waiting area that reviewers felt helped with stressed pets.
• •Vaccinations/injections and examinations handled calmly (one owner noted their puppy didn’t whine during injections).
• •Some mixed signals on cost, with a few comments that bills can feel expensive even when care is appreciated.

Services

Services and capabilities explicitly referenced in available sources include

• •Out-of-hours emergency arrangements: the clinic website states emergencies out of hours are seen at the Parkway branch.
• •Routine consultations and examinations (reviews describe thorough exams and pets being “quickly sorted”).
• •Vaccinations/injections (specifically mentioned during a puppy visit).
• •Care for non-traditional pets: one reviewer describes help for Vietnamese mossy frogs.
• •Veterinary Nurse Training facility (listed in the clinic data).

People

• •Lisa (role not stated): thanked by name for “kindness and professionalism” during a difficult visit.
• •Fleur and Tom (roles not stated): specifically credited with being helpful with Vietnamese mossy frogs.
• •Reception team (not named): repeatedly described as polite and informative, with one review highlighting they “fussed” the pet and were unfazed by pet hair.

Reviews

Google rating: 4.8 stars from 331 reviews.

• •Smooth logistics: quick appointment availability and being seen on time are specifically mentioned.
• •Facility comfort: multiple reviewers point to a clean, tidy, spacious waiting area.
• •Handling and communication: owners describe vets as willing to talk things through, reassuring animals during exams, and being gentle during injections.
• •Cost concerns appear occasionally: one reviewer praised the care but said the bill was difficult; another called it “expensive but worth it.”