Clinic Not Accepting Clients from VetsCompared
Medivet YstradgynlaisAsh Veterinary Surgery – Vets in Swansea
Clinic Overview
- Many owners describe the team as warm, caring, and helpful, with pets and owners made to feel comfortable during visits. - Communication stands out as a strength, with reviewers mentioning thorough examinations and clear explanations of treatment options and medication. - Reception receives particularly strong praise, especially Sharon / “S”, for being welcoming, helpful, and good at putting nervous pets at ease.
Services
- •Routine care: General appointments include vaccinations and microchipping, with one owner noting their puppy was kept calm with treats during the visit. Reviews also mention ongoing care for dogs and cats, plus support through a pet plan.
- •Surgery: The practice offers routine and more advanced surgical care.
- •Pain and mobility support: The clinic has offered mobility and pain-related support for pets needing assessment in this area.
- •Emergency care: Patients have access to 24-hour emergency care through Medivet’s network, including overnight consultations outside normal opening hours.
- •End-of-life care: Owners describe compassionate support around euthanasia, including peaceful and gentle handling at a difficult time.
- •Practical extras: Clients mention online appointment booking and easy contact with the practice.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also include positive comments about an affordable pet plan.
People
- •Sharon / “S” (reception): repeatedly praised for handling queries, helping pets settle, and going above and beyond to arrange appointments when possible.
- •Vet team: reviews speak highly of a vet who took time with an anxious dog, carried out a thorough examination, and clearly explained medication choices, benefits, drawbacks, and side effects. Another owner praised a young male vet for being informative, friendly, and attentive to concerns.
Reviews
Google rating: 4.8 stars from 58 reviews.
- •Many owners describe the team as warm, caring, and helpful, with pets and owners made to feel comfortable during visits.
- •Communication stands out as a strength, with reviewers mentioning thorough examinations and clear explanations of treatment options and medication.
- •Reception receives particularly strong praise, especially Sharon / “S”, for being welcoming, helpful, and good at putting nervous pets at ease.
- •A smaller number of comments mention limited appointment availability or wanting more attention time, but the overall tone is very positive.

