Gower Veterinary Surgery

Gower Veterinary Surgery is a Linnaeus veterinary practice in Swansea and also operates as a Veterinary Nurse Training facility. Reviews highlight the clinic’s ability to fit in short-notice cases and begin treatment promptly, alongside routine care such as health checks and vaccinations. Recent feedback is mostly positive about the clinical team and patient handling, though there is some mixed feedback about reception and one poor consultation experience.

Services

•Veterinary Nurse Training facility.
•Routine appointments, including general health checks and vaccinations; one recent review thanks Lucy for examining two dogs and giving their vaccines.
•Acute and short-notice appointments, with reviews describing a last-minute visit accepted for a dog in discomfort and an injury case examined and medicated within two hours.
•Clinical examination and prescribing medication, with examples including treatment started straight away for a dog’s skin and ear problems.
•Treatment for skin and ear conditions, with medications mentioned in reviews including steroids, antibiotics, medicated baths and ear drops.
•End-of-life support and guidance, with one owner describing a compassionate final visit for their dog.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review comments on cost are limited; one dissatisfied owner described a feline acne appointment as a waste of money and time.

People

•Lucy: thanked for carrying out a health check and vaccinations for two dogs.
•Chloe: praised repeatedly for calm, caring handling; one owner says their 15-year-old dog will let Chloe do anything, and another says she went above and beyond with an anxious pet.
•Jo: manager mentioned positively for returning contact and helping make sure a pet did not miss a monthly treatment.
•Katie: thanked by name for listening, answering questions, and supporting an owner through end-of-life care.
•Reception team: feedback is mixed, with some owners describing them as helpful and friendly, while others report booking and rescheduling problems.

Reviews

4.7 stars from 370 Google reviews.

•Positive reviews often mention kind, attentive care, with named praise for Lucy, Chloe, Jo and Katie.
•Several owners describe quick access and prompt treatment, including short-notice appointments and medication started without delay.
•Recent reviews include examples of routine care such as vaccinations as well as more urgent problems like skin, ear and injury cases.
•Critical feedback centres on reception and appointment handling in some cases, plus one unhappy review about a consultation for feline acne.

Reviews for Gower Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 370 we track in total. Recent reviews may not be representative of overall sentiment.

Sally-Anne Jones

1 month ago

Lovely Vet Lucy gave my Tibetan Terrier boyz Harry, age 9 and Teddy 2 a clean bill of health, happy with their weight, teeth and general health, and administered vaccines no problem. Thank you Lucy 😊

Sam Phillips

2 months ago

We have been with Gower Vets for 4 years, and have been on Pet Plan with the surgery from the very start. From our experience, reception staff have always been helpful and friendly, manager Jo has always returned my contact and went out of her way to ensure our pet did not miss his monthly treatment, when i realised very last minute we had run out and were due to go on holiday. Our pet suffers with anxiety and on our last visit nurse Chloe went above and beyond, not only taking the time, but showing care, understanding and really wanting to try and help with the anxiety. What a difference this makes to not only our pet but to us too. We cant express how grateful we are to Gower Vets. Thank You

RA C

5 months ago

Suggest the vet to change the topical cream for my cat as she is suffering from sever feline acne for quite some time. She didn't look at antibiotic cream , had no idea . And suggested things to do which everybody knows. Wont be going there . Total waste of money and time .

Dina

7 months ago

Please change people who sit on reception and accept calls. I called them and they did not have a slot to book an appointment for me today (said the latest was 3:45, I needed around 6), my partner called 30 minutes later and they gladly booked him at 6. And after booking him they called after 40 minutes and left a voicemail that they have to reschedule the appointment. 4 hours of notice. So unprofessional. Maybe the vets there are good (we did not get a change to try), but receptionists are utterly terrible.

Verona Russell

8 months ago

The staff at Gower vets are really kind and helpful.My 15 year old dog will let Chloe do anything to her.Chloe is a true angel and i feel she really care's for the owner as well as they're pet.Thankyou all.

Aimee Driscoll

⭐⭐⭐⭐⭐ Forever Grateful for Gower Vets I genuinely can’t thank Gower Vets enough for what they’ve done for my dog, Luna. After weeks of suffering and getting nowhere with my previous vets, I reached a breaking point. Luna was lifeless, in obvious pain, and I felt completely let down. Trusting my gut, I contacted Gower Vets—last minute—and they didn’t hesitate to take us in. From the moment we arrived, everything changed. They listened, they took her condition seriously, and they acted with care and urgency. Luna was started on proper treatment immediately—steroids, antibiotics, medicated baths, ear drops—everything she had needed for weeks but wasn’t given. Within 24 hours, I saw a completely different dog. She was finally comfortable. Finally getting relief. And for the first time in weeks, I didn’t have to sit helplessly watching her suffer. Gower Vets gave Luna her life back—and gave me hope again. I’ll never forget their kindness and the way they truly cared. Thank you, from the bottom of my heart.

Maurice Anderson

11 months ago

Top marks for this practice. We're on holiday in the area and one of my dogs injured himself. We got an appointment, the dog was thoroughly checked over and had meds prescribed, all within two hours. I can't praise the vets enough.